Did you really expect it for free?

Hope there are not many of you who bought computer with Windows Vista after 26th June 2009 in hope to upgrade to Windows 7 for free as promised by Microsoft and computer manufacturers...

Those unfortunate ones who have done it and now trying to upgrade to Windows 7 are probably unpleasantly surprised by the process, time of delivery of your new system and, of course, the charge. Although if you are lucky and found Microsoft Offer Form packed with your computer, you have actually no problem. Microsoft will take care about everything free of charge.

It looks like computer manufacturers make the upgrade process more difficult. They employ 3rd party company that takes care about registration and resending Windows 7 upgrade DVDs. You will have to pay for this service from €15 to €30 depending on a brand of computer you have bought. This charge will apply for OEM versions of Windows pre-installed on your computer already, those of you upgrading from box version will be charged less than half the price.

You might say the charge is not that hight, so OK, I’ll pay it and enjoy Windows 7. Well, depends on what you consider a high price and probably also the country you are living in, but for sure that is high price for promise of free process! I myself as a customer would feel cheated, pissed off and the brands involved would have a minus point in my mind for the future.

I am not a fan of upgrades of any kind – especially when it comes to Windows operating systems – and am glad I haven’t bought a computer at the time and adviced everybody not to do so. Just be careful for the future people and better wait until new system comes out!

Oliver Juhás 09.11.2009, 12:07 Software